WNU currently has no retail vacancies. However, we always welcome speculative applications for retail positions. Please submit your CV to martasousa@withnothingunderneath.com.
WNU currently has no retail vacancies. However, we always welcome speculative applications for retail positions. Please submit your CV to martasousa@withnothingunderneath.com.
The Role
As a Store Assistant, you will be a key part of the WNU team, providing excellent customer service, supporting daily store operations, and maintaining high visual standards.
You will help ensure every customer feels valued and supported while contributing to the store success by achieving individual and team sales goals.
Customer Experience:
- Provide a warm, friendly, and professional welcome to every customer.
- Assist customers with product selections, offering styling advice and detailed product information to enhance their shopping experience.
- Address customer inquiries and resolve issues promptly and professionally.
Sales Support:
- Support the team in achieving sales targets by delivering exceptional service and promoting upselling opportunities.
- Process transactions efficiently and accurately using the point-of-sale system.
- Assist in executing in-store promotions and events to drive sales and engagement.
Visual Merchandising:
-Maintain high visual and presentation standards, ensuring the store is clean, tidy, and well-stocked at all times.
- Support the team in setting up displays and replenishing inventory to reflect WNU’s brand aesthetic.
Operational Tasks:
- Assist with stock management, including unpacking deliveries, organizing stockrooms, and conducting inventory checks.
- Ensure compliance with store policies and procedures, including health and safety standards.
- Collaborate with team members to ensure smooth daily operations and customer satisfaction.
About You
- Passionate about fashion, style, and delivering outstanding customer service.
- Friendly, approachable, and confident in engaging with customers.
- A proactive and reliable team player with a strong work ethic.
- Detail-oriented and organized, with the ability to multitask in a fast-paced environment.
- Flexible and adaptable, with the ability to work weekends and holidays as required.
- Prior retail or customer service experience is a plus but not essential; a positive attitude and willingness to learn are most important.
Employee Benefits
- Competitive hourly rate and sales incentives.
- Generous employee discount on WNU products.
- Opportunities for training and development within a supportive team environment.
- Be part of a growing and dynamic brand.
If you’re passionate about fashion and excited to lead WNU’s retail success, we’d love to hear from you.
Please submit your CV and a cover letter detailing your experience and interest in the role to martasousa@withnothingunderneath.com
About WNU
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.
About The Role
We’re looking for an analytical and commercially minded Assistant Merchandiser to join our fast-growing London-based fashion start-up. With an expanding retail network and a rapidly scaling online presence, this is an exciting opportunity to be part of a dynamic, hands-on team driving growth across all channels. You’ll play a key role in range planning, in-season trading, and stock management, ensuring the right product is in the right place at the right time to maximise sales and profitability. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to make a real impact as the business continues to grow.
Your Responsibilities
• Review and re-forecast continuity lines on a regular basis, highlighting risks and opportunities
• Assist with range and option planning, and delivery phasing to meet sales plans
• Assist with cost and margin analysis
• Produce weekly, monthly and quarterly analysis and feedback on the range with the view to propose any necessary trading actions
• Provide quarterly competitor analysis including an RRP review
• Responsible for in season trading: Reporting, managing stock levels and intake for replen & seasonal stock at style / colour / store level.
• Oversee replenishment and initial allocations to drive sell through across all channels
• Help to manage retail inventory, suggesting and actioning weekly top ups
• Build a strong relationship with the store managers
• Train and help to manage an intern with their day to day tasks
• Store visits as required
• Assist with wholesale appointments and manage all of the steps in the ordering process ensuring they
receive their stock in time
• Any other ad hoc duties and analysis
You'll need
• Ideally some experience as an Assistant Merchandiser
• Pays close attention to detail, accuracy and is very analytical
• Intermediate knowledge of Microsoft Excel required (v-lookups, pivot tables, complex formulas, etc.
• Knowledge of Zedonk is preferrable
• Strong at prioritising workload and with a flexible attitude to change in priorities
• Excellent communicate skills both written and verbal
• Enthusiastic, self-confident and self-motivated. Shows ambition to drive through initiatives and
change to achieve company targets.
• Able to handle multiple demands and competing priorities successfully
• Willing to adapt and take on new challenges and driven to continually improve.
Candidate’s benefits
Excellent career opportunities at a fast-growth company
Competitive Salary
25 days holidays
Flexible working hours
Work from home days
Clothing discount
To apply for this role please email careers@withnothingunderneath.com with a cover letter and CV.
About WNU
With Nothing Underneath is a DTC Womenswear start up creating shirts for women. Inspired by men’s tailoring, British heritage, and timeless style, WNU was born in London in 2017 out of the need for shirts that were perfectly adjusted for women, sustainably sourced, and stood the test of time.
WNU is all about simplicity - paired back, laid back, timeless, effortless. WNU fulfils the under exploited territory of female shirting, in an accessible, easy to shop manner, at an affordable price for a luxury item, using the highest quality sustainable materials. WNU is also a business with a message and a purpose; we are dedicated to running a business that gives back to our community, values our customer, and respects our planet.
About The Role
Everything we do at WNU incorporates our customer at the very heart of all decisions and actions. The Customer Service Assistant role is a fantastic opportunity to work in a customer-led environment that is fast paced and forever growing and developing, with the customer experience at the forefront of every task we do. The role will cover all angles of Customer Service, from front-facing responding to customers, to developing new ideas to improve both the online and in-store customer experience. Customer Service is a really holistic department and works closely with Production, Marketing and E-commerce teams to make sure we are constantly improving and developing.
Your Responsibilities
Support Customer Experience Manager on the day to day running of the department
Provide outstanding customer service, liaising directly with customers and client on all platforms (Email and Phone)
Maintaining high Customer service policies and standards (as outlined by the WNU Customer Policy Document) providing an efficient service with a can do attitude and willingness to help
Communicating with team members across all departments and on all matters related to customer needs
Liaise with the WNU warehouse
Updating customer embroidery documents
Overseeing and answering Stamped customer reviews
On occasion, ability to analyse customer and returns data for trade meetings
You'll need
Fluent in English
Previous experience working face to face and over emails to communicate with customers
Experience working in team environments and handling multiple deadlines
Familiarity in Google software
Experience on Shopify preferred
Excellent attention to detail and organisation skills
Proactive problem solver with the ability to adapt to change
Positive ‘can do’ attitude and goal oriented
Exceptional communication skills
Enthusiastic and problem solving positive attitude
Ability to work independently
Proficient in Microsoft Office Suite
Candidate’s benefits
Competitive Salary
25 days holidays
Flexible working hours
Work from home days
Clothing discount
To apply for this role please email tessa@withnothingunderneath.com with a CV and cover letter telling us why you would be a good fit for the role.
Putting people and the planet alongside profits is what we are about here at WNU and we are proudly a B Corp.
People are at the centre of everything we do at WNU. We work hard to make sure that we're amplifying diverse voices externally within our amazing community. Equally, we are on a mission to make WNU a company where every member of our team feels they can truly be themselves and genuinely make an impact.