FAQs | Handy Q&A | With Nothing Underneath

For accurate measurements, we would advise going to a tailor. However, to get an estimation, follow the below guidelines;

Chest - Measure at the fullest part of your chest, underarm point to underarm point

Shoulder Across - Place the tape at the tip of shoulder measure across to the other.

Centre Back Length - Measure centre back neck, vertically down to centre back hem.

Sleeve Length - Place the tape at the tip of your shoulder and measure straight across your arm to to cuff.

Hem Width - Place the tape measure around the fullest part of your hips.

Please see our Size Chart for more information.

As all of our shirts are designed to be a slightly loose fit, so if you are between sizes you will actually be able to go for either of the sizes you are between, they will just have a different style.

For example, if you are a UK 10, you sit between our XS and S. If you were looking for a more tailored, close fitted shirt, then we would recommend you go for the XS. If you were wanting a more loose and relaxed fit though, we would tell you to go for the S.

Please see our Size Chart for more information.

All our shirts are made from 100% natural materials. We do not apply any chemical finishes on the fabrics as well as this can adversely affect the handle and life of the shirt. Due to the nature of some of these natural fibres there may be variation in yarn thickness which will be apparent within the fabric. This is an inherent feature of these natural fabrics.

Our products are designed to be worn and loved for many years to come. The nature of these fabrics may vary slightly over time as you continue to wear them.

For more information please see our Material Guide.

Our trousers are made from 100% wool, making them naturally averse to water, which is why these trousers are dry clean only. By avoiding home washing, you'll not only save time—since they can be worn repeatedly without laundering—but will also save water.

Please avoid using harsh chemicals (stain removers or bleaching products on any WNU pieces).

If you need to spot-treat between dry cleans, you can lightly spray the trousers with a gentle garment refresher but make sure this isn’t bleach-based as this will damage the material.

When storing your trousers, hang them in a wardrobe away from direct sunlight. For a sharp, pressed finish, ironing is recommended. Wool is easy to iron: turn the trousers inside out, use medium-high heat (150-200ºC), and finish with a light steam.

You can use your e-Gift Card for 12 months from the date of purchase, after which any remaining balance will be cancelled and the card will become invalid. WNU e-Gift Cards can only be used on WNU’s website, not on any stockists, and cannot be used in conjunction with any other promo code.
To use your e-Gift Card, simply enter your e-Gift Card code at the checkout.

Full T&C’s can be found here.

If you entered the wrong details, please contact us as soon as you notice in the confirmation email. If the parcel has not been dispatched, we will be able to change your details before it is sent. Please note; we cannot change any details once your order has been dispatched! Also, If you need your address changed, you may be charged to send the parcel out again to the correct address.

When your order is delivered depends on which shipping method you chose and/or what country your parcel is being delivered to. You can find our estimated shipping times on our website.
Once your parcel has left our warehouse, you will receive a dispatch confirmation email which will include a tracking number so that you can see where your parcel is and what day it is estimated to arrive. We recommend that you fill in your phone number as well as your email at the checkout so that you can easily receive updates regarding the delivery of your order.

We will issue a refund for returned item(s) purchased online that are returned according to the WNU Returns Policy.

Please allow 14 working days for all refunds to be processed from the date our warehouse receives your return.

If you send your parcel back to us via a trackable service, you will be able to see the date your parcel arrives at our warehouse and will be able to work out the latest date you will hear from us. For example, if we receive your parcel back on a Monday, you will hear from us by the following Friday.

Bespoke orders take 1-2 weeks plus your country's standard shipping time. We allow up to 1-2 weeks from placing your order to it being dispatched to you to allow for the embroidery to be completed. If you order another non-bespoke shirt in the same order, please note that they will arrive together.
If you do not wish to wait this long for the standard shirt then please place separate orders.

Bespoke orders are non exchangeable, unless in the case where the shirt is faulty or damaged. If you notice a fault with your bespoke shirt, please email hello@withnothingunderneath.com within 14 days of receiving your parcel, with details of the issue along with images and we will get back to you as soon as we can to see what we can do to help.

Similarly, bespoke orders are non refundable, unless in the case where the shirt is faulty or damaged. If you notice a fault with your bespoke shirt, please email hello@withnothingunderneath.com within 14 days of receiving your parcel, with details of the issue along with images and we will get back to you as soon as we can to see what we can do to help.

You will receive a welcome email shortly after sign up from hello@withnothingunderneath.com with your special code enclosed. There is sometimes a small delay between receiving your confirmation email and the email containing your discount code. This can sometimes decide to hit you junk box instead, please check any spam or junk boxes by searching for hello@withnothingunderneath.com.

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