Free UK delivery on orders over £150
Returns & Exchanges
- Return items within 28 days of receipt, unworn and in original packaging with all tags attached
- Refunds are processed within 14 working days of warehouse receipt
- A confirmation email will be sent once refund is processed
- Duties and taxes are non-refundable
UK Returns
- Free returns via our portal: returnsportal.co/r/withnothingunderneath
- Keep your proof of postage until return is confirmed
- Exchanges are free - indicate desired size/style on returns form
In-Store Returns
- London store accepts in-person returns: 47 Elizabeth St, London, SW1W 9PP
- Same-day processing for store returns
- Do not mail returns to store address
International Returns
- Generate return label at Global-E Returns Portal
- Include order number with # symbol when using Global-E system
- Mark package as "RETURN" to avoid additional duties
- Return shipping costs will be deducted from refund
- International return shipping rates:
- EU: €10
- USA: $8
- Switzerland: CHF10
- Australia: AU$20
- Canada: CA$10
Important Notes
- Monogrammed/embroidery items cannot be returned unless faulty
- Gifted items will be refunded to original payment method
- Report faulty items immediately upon delivery to hello@withnothingunderneath.com
- Late returns (after 28 days) may be accepted for store credit only
- Damage from incorrect washing is not covered
Track Your Return
Check your return status at Global-E Tracking Portal using your order number (including #).